Proactive IT Management
That Never Sleeps
Stop fighting fires. Our managed IT services keep your systems running, your data protected, and your team productive — 24 hours a day, 365 days a year.
Everything Covered, Nothing Extra
Plans include our full suite of proactive services — no surprise add-ons.
24/7 System Monitoring
Round-the-clock monitoring of your entire infrastructure with instant alert escalation. (Professional and Enterprise)
Remote Support
Fast remote resolution for most issues, with on-site dispatch when needed.
Help Desk
Dedicated help desk with ticketing system and guaranteed response times.
Device Management
Centralized management, patching, and compliance for all endpoints.
Backup & Disaster Recovery
Automated backups with tested restore procedures and RTO/RPO guarantees. (Professional and Enterprise)
Cloud Management
Full lifecycle management for Microsoft 365, Azure, and other cloud platforms. (Enterprise Only)
Microsoft 365 Support
Expert configuration, migration, and ongoing support for the entire M365 suite.
Security Patch Management
Automated patch deployment across all systems to eliminate vulnerabilities.
Simple, Transparent Pricing
One flat rate per device. No hidden fees, no surprise invoices.
Starter
Perfect for small businesses getting started with managed IT.
- Up to 10 devices
- Business hours support (9–5)
- Remote support
- Patch management
- Antivirus management
- Monthly reporting
- Email support
- 24/7 monitoring
- On-site support
- Backup management
- Security audits
Professional
Comprehensive coverage for growing businesses.
- Everything in Starter
- Up to 50 devices (minimum 10 devices)
- 24/7 monitoring & alerts
- Unlimited remote support
- Backup & recovery management
- Advanced threat protection
- Microsoft 365 support
- Quarterly security reviews
- Custom SLAs
- Security audits
- Compliance management
Enterprise
Full-spectrum IT management for demanding enterprises.
- Unlimited devices (minimum 10 devices)
- 24/7 NOC monitoring
- 1-hour on-site response
- Custom SLAs
- Full security stack
- Annual security audits
- Compliance management
- Cloud infrastructure management
- Executive IT reporting
- vCIO consulting
- Priority emergency response
Service Level Agreements
Understand exactly what you're getting at each tier.
| Feature | Starter | ProfessionalPopular | Enterprise |
|---|---|---|---|
| Help Desk Response | 6 hours | 3 hours | 1 hour |
| On-Site Response | N/A | 3 Business Days | 24 hours |
| System Monitoring | Business hours | 24/7 | 24/7 NOC |
| Backup Testing | Monthly | Weekly | Daily |
| Security Updates | Weekly | Daily | Real-time |
| Uptime SLA | 99% | 99.5% | 99.9% |
| Reporting | Monthly | Weekly | Real-time dashboard |
| Account Manager | Shared | Shared | Senior Dedicated |
Stop Reacting.
Start Preventing.
Join 8000+ clients that switched from break-fix chaos to proactive managed IT. Get a free IT assessment and discover exactly where your vulnerabilities are.
No contracts required · Free consultation · Response within 24 hours